Yes, it does make sense. That's pefect, and, the link for the training . . . I've just taken a quick look through . . . definitely looks like a good place for me to start! :)
Thank you all for your help!
I have a whole bunch of hunt groups. I found one that has members that I believe is the correct hunt group. Is there any way I can verify that that is the correct hunt group against a schedule?
I know this is an easy one, but, I'm new to BCM's and, I couldn't find anything on a search . . . but, right now our BCM is set up so that after business hours, instead of our reception phone ringing, it rings a few other phones out in our production area. But, we want to put a different phone...
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