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  1. exbobwhite

    Call Pilot Desktop Messaging "player missing"

    Hello, I am having a issue, started this morning, where our voicemails still show in outlook but are no longer playable. It seems a "player" is not longer attached. It seems to be happening on more an more machines as the day continues. So far Nortels answer is unintall, reboot and reinstall...
  2. exbobwhite

    Call Center Reporting, java error

    Ran for a while, the gave me the 1.4.2 little coffee cup and had to restart the service again. What version of RCC do you have?
  3. exbobwhite

    Call Center Reporting, java error

    Nevermind, I finally found it. Thank you for the help. So far so good, much appreciated. Thanks again, Bill
  4. exbobwhite

    Call Center Reporting, java error

    Where could one find 1.4.2 will out all the attachments online?
  5. exbobwhite

    Call Center Reporting, java error

    We are running Java 2 Std Ed Runtime version 1.4.0.03 on the server and 1.5.0 on the workstations.
  6. exbobwhite

    Call Center Reporting, java error

    Hello, I am having an issue where when I goto reporting>realtime>realtime detail I get this lovely Java coffee pot just grinding away. The only way I can get past this is to restart the call center reporting service and then all is fine for a few hours until I have to restart the service...
  7. exbobwhite

    Call Center-Reports-Real Time-world.gif

    Hi all, In reporting for call center, say every third log in, and I do the real time detail agent report where the skillset and users show I get this "world.gif" image that will not load and to get past it I have to reboot. Has anyone had a similar problem or know of a fix. Bill Corwin CNI
  8. exbobwhite

    Does any body know how to fix call pilot reporting

    We had the same issue last week went installing, the Nortel rep had us do a free upload to 150, I believe. Do a total install then reinstal. Installing the reporting module first then the call module second.

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