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Thanks CLWINGET I will check this out on Monday.

SW1 - call flows in, goes through menu items etc - routes to SW2 SW2 - has all the users in the specified hunt group on it. I have checked and all of the members are shoing as Agents in the delta server, the only people who have access to pull the calls are also showing up as agents

I already have the license setup on both switches.

Alternatively does anyone have a copy of 46xxsettings.txt from a prior to 4.1 IPO install I could get a copy of please?

Make sure you don't have any " , " or " . " in the forwarding number. Ours worked fine on our 406 until we upgraded to 412 then we had the same problem.

We use IP Office 4.1.1201 and use Avaya 4620SW IP phones. We have some older, pre-upgrade, Avaya 4606 IP phones. When we boot them up, we're able to program them appropriately but after we enter the extension the phone boots into a loop. Does anyone have a way we can utilize the older 4606...

I have the hunt group and the appropriate users on the second switch as the extensions are digital and the VoIP connection afaik will not allow monitoring on the line. Any ideas why I would have calls showing as dropped on one of the reports that were actually picked up?

We are using IP Office 4.1.1201, CCC v5.0.56, 2x 412's and "Advanced Small Community Networking" to work between the two. The problem I have is (before we setup the ASCM it worked fine) the reporting is now generating contradictory data. We have all calls coming in our main switch. One of...