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CCMA 7.0 Reporting Not Working
Hi scanmr, To probe for additional information on your problem with the CCMA 7.0 clients and RTD not displaying properly, I had some questions for you. *** When logged into the server directly, are the reports displaying properly? If not, what happens? *** When was the last time the Windows...- mjl82
- Post #2
- Forum: Nortel: Symposium call center solutions
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AACC 6.2 - Agents Leaving Themselves In Overnight.
Knowing the problems associated with having the agent stay logged in overnight, are there any official references from the documents that state it's not supported? I've been sifting through the avaya documentation and I haven't been able to locate any mention just yet. Has anyone ever stumbled...- mjl82
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- Replies: 2
- Forum: Nortel: Symposium call center solutions
