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I know its Virgin at fault as the service works fine in off peak hours, i.e. 6pm till 8am, but as soon as its a peak period the routing and delays increase,I agree you pay for what you get and we are getting cheaper calls but we are suffering by receiving a poor level of service. And All I get...

Hi we've recently moved to our telecoms to Telewest/virgin, and recently we've been having problems with calls to mobile networks mainly orange or numbers that have been ported from orange. The Telewest telecoms engineers have looked into this and they always come back with "No Fault Found”...

Anyone have any other ideas I am still stuck !!!

Hi has only got any experience of using the Mitel wireless stands, I am trying to setup one and cant seem to get it to talk to my wireless network, I logged into the unit to configure its address and security settings for the wireless, even turned off the security on my wireless network to try...

Hi everyone, I have a mitel 3300, I want like to know if it is possible to group a number of extensions together, so if some rings a group number it will ring all the extensions at once. So far I tried a hunt group, but that seems find 1 extension device and rings just the 1 extension at a...

Hallelujah !!!! SUCCESS !!! thanks Mitel, just adding a few space did the trick, sounds very wierd, but I've been able to change the night service now ! Thanks for your ongoing help !!!

Heres what i've copied off the help from the 3300, but it seems to be exactly what you've said to do. but does'nt work, even copied and pasted from help file to command line just changing the time 18:00:00 !! PROGRAMMED REBOOT PROGRAMMED REBOOT COURTESY ON PROGRAMMED REBOOT COURTESY OFF...

Telnet ? no I am using the web interface, then going system administration, then maintenance and diagnostics, then Maintenance commands, this is correct is'nt it ? The business hours are not setup in the voicemail section, what benifit would I get setting up the times there ? Thanks for your...

Hello Again ! That did'nt work either get the same style error message, I copied and pasted from the reply I have even typed it in letter for letter and still errors, I was very careful with the spaces as well. Is it me ?

Hi Mitel, thanks for the advice, sorry If i was a bit vague, but did'nt know anything about the opsman ! I know there is no FTP access to the box from the internet if thats any help. I must be doing something daft, as the command IP D D does'nt even work, and comes back with a similar error...

Thanks Mitel, but i have tried all different combinations, with - without !

Hi thanks for the response, I have tried the WHERE command and it returns this result. Welcome to --------User Last Login: Number of Unsuccessful Login Attempts...

Thanks for that info, I think I found similar in the online help, but I still have a problem as I have copied and pasted your command in the command box, changing the time to <18:00:00> but a Internet explore box appears to tell me The command text as entered is incomplete, ambigous or...

Our Night1 service is currently set to 17:00 to 09:00, I would like to know the command to change this, ie. to 18:00 instead of 17:00, I've got the command prompt and copy commands given in the help index, but it keeps coming back with an error, saying the is a problem with the syntax and puts <...

Problem solved. When I installed the software I choose the wrong option and select YA Server and not lite, now software is working fine, thanks for your help.

hi, can ping the switch with no problems I have tried it with the hotdesk logged and another user that is not a hotdesk, I am wondering if there is any switch settings or Class Of Service Settings I need to check/change. Any further help welcomed, As I am a bit stuck now !!!

Hi, I am trying to setup your assistant lite, I have installed your assistant Lite 3.07, on my pc running Win XP SP1 and configured it to connect to IP address of our 3300 ICP, which is running 6.0.5.7. (We currently have about 25 5220 Dual mode IP phones) But when starting your assistant it...

Hi there We use an sonicwall 3060 pro with enhanced OS, but think I've had exactly the same problem and it quite easy to solve!!! Basically you need to check the IP address of home network is different to your office network . So If your Office Network is 192.168.1.x then set your home network...

Thanks for your help.... Basically they dont seem to be communcating via the RG or RPC they only way it seemed to work if it sent the messages out to smtp gateway and then backin as new email, so all replication tasks seem to fail. How do I make sure there communcating properly There on the...

I need help with this problem, We have 2 exchange servers in the same domain, having a problem communicating with each other, I think the main problem is that we have a SMTP Anti-virus gateway scanning all incoming and outgoing mail. All outgoing mail is forwarded to 192.168.1.17 from...