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i don't know what is wrong. i am giving up.

I have VM Pro on the same comp that has the manager, the dongle is in the DTE port on the back of the IP Office 406, the license says valid, all VM is turned on in manager, the IP address is the one of the comp, what am i missing here?

That's what i was forgetting. thank you very much.

i thought i was told by the customer that this had embedded vm. how do you know if it is embedded or not?

VM still not working and everything with the licence is valid and working. any other suggestions? is the compact flash card a neccesity?

ok, now it says valid.

how do you turn caller id on with the IP Office 406?

that did the trick. thank you very much. wonder if you could help me with one more thing. the line appearance works but when you push the button by the lines, it does not take you to the outside line. i did it on the first system that i did but don't remember what i did, if that makes sence. do...

the .cfg says "C:\Program Files\Avaya\IP Office\Manager" the .bin says "C:\Program Files\Avaya\IP Office\Manager\IP406v2\V3_2

i have the key server, what i think it is, a connector like a db9 with male and female ends? the dongle was white with a red X. i right clicked it to see what it said and accidentally clicked exit.

i upgraded the manager to 3.2 like it says to when first installing everything. the expansion says 4.1 and is greyed out, it won't let me check the box beside it.

license status says "invalid

It is all greyed out. where would the license be?

not sure how to check the licenses

I installed everythin on the comp that has manager and all the avaya stuff. it says "number busy" when i dail *17.

i just realized that i don't have the compact flash card. is this a must have or just for additional storage?

They are greyed out. it will not let me select the box to upgrade them. isn't it really a downgrade? the analog one works though without haveing to do anything

Already tried that. i can see it when i go into office manager. it says that it is running version 4.1 and manager is running 3.2, i saw this when i was upgrading the manager in initial setup. the analog expansion says that same thing but it is working.

I have a 16 port digital expansion module on my IP Office system and the phones that are connected to it say "please wait" and will not work. the other phones work fine.

VM Pro Client Ver. 3.2