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I'm working on an IPO 9.0.12 and every monday or tuesday it will do a cold restart IPO 1 and IPO 2 and the Alarm will read No Memory or No Pools...any suggestions

IPO 9.0.1.0

In my IP Office I have 2 500 units this morning we had both IPO 500's go down on cold restart with an alarm saying "No Pool" first time we're seeing this alarm to cause a cold restart, now we just replaced the chassis for both 500 units because we were experiencing at least 2 cold restarts a day...

I have IP Office 9.0.1, and the wiring has been checked and cleared.

No I'm looking at the phone through the Network Information and it's showing when the packet loss increases is at the time the call quality starts to get bad

The call quality goes bad after 01:45 into the call then it just drops off, you start seeing packet loss at about 01:10 into the call.

I have 2 phones on my IP Office that are getting packet loss of 79% after being on a call for 1 min and 40 sec they are plugged into an Avaya 3524 G power switch the only two phones on that switch they are 9608G's what could be causing this

will do thanks for the suggestion

yes we do have VM Pro

@amriddle01 are you talking in the VM or in the hunt group?

It's their greeting and voicemail asking if you want to leave a message or if you want to get messages

Let me check and see, would that cause this to happen?

I have (2) extensions that their voicemail is calling the other person, they're setup in a hunt group and when a call comes in to the group and no answer one of the voicemail will call the other phone and when you pickup he hears the voicemail message any IDEAS