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Hello Colin, I´ve made these changes, but at the agta-change i got the message that I can´t change this, because ccsa is set. Then i changed ccsa to ccsd and changed also agtd to agta, but the problem is not resolved. The error messages are still the same. Jolan

Hi Colin, thank you for answering. The AGTA is already set, but the error messages are still the same. Jolan

Hello, I want to use a analog mobile telephone (Siemens Gigaset 4010 Micro) with ACD. The ffc´s are already created (lilo *5; nrdy #5). The telephone ist created too, but when I´m changing the ftr (acd 1888 0 Pos-ID), I get the following error messages: ITEM ftr acd 1888 0 885444 SCH5037...

Hi Reusser, thank you for your answer, but do not have Rel. 25, only Rel. 23.47. Soon we will upgrade our system and then i´ll try. Joachim

Hi TBuster, thank you for answering. I ´ve just searched for this prompt in the configuration of the telefone. But FITA is already prompted. Do you have another idea? Thank you! Jolan

Hi John_anaya, hi Reusser, first we thought so too, but it´s more than a few trunks. We are connected by WAN (VOIP) to another place. 70 percent of our inbound calls came over the WAN. First only this calls having this problem, but after the MSDL download all calls are having the problem. Now...

Hello, i am a novice in administering a meridian 61C /Rel.23.47. Since three weeks the agents sometimes are taking calls, but nobody is established. In the telefone display is the caller number displayed and the established time is running. But the connection is "dead". Do you...

Hi Roupe, i had changed in overlay 20 in the cls promt the parameter drg. There are 4 different ringing tones. Thanks Joachim

Hello, this is my first thread and i´m very interested in your answers. How can i change the ringing tone of a m3820 with a plugged headset? I have changed the required prompts, but when a plantronics headset ist plugged in, there is only the standard ringing tone. Question: Is that...