Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. be004837

    Agent on the phone on scr, Realtime report says idle.

    Sorry it took so long to get back to you. I've been abroad on holiday. The ccms is release 6 on su06. Regarding the patch, do you have more info about this? That would be very helpful. I'm looking at the patchlevel for the pbx right now.
  2. be004837

    Agent on the phone on scr, Realtime report says idle.

    This pbx has recently been upgraded to release 6, and that's when these problems were noticed. My guess is that the pbx patches, as you already mentioned Sandyml, are not up to date. I'll check with my collegue who upgraded the system. I'll get back with the results. Thanks for your...
  3. be004837

    Agent on the phone on scr, Realtime report says idle.

    When an agent has a call on his scr, he is idle in the realtime reporting. Is there a setting in the cls of the phone or in the acd configuration, to make him not ready or in a call for statistics?
  4. be004837

    CCMA web service failed to execute

    Yes, I'm executing this from the server.
  5. be004837

    CCMA web service failed to execute

    hey guys, I have a problem with a migration of cc6 to a new platform. I did a co-res installation of ccms,ccma, lm, su and cct and when I want to login to the webpage, I get the well known ccma web service failed to execute error. CCMA su level is SU06 and SUS0601, SUS0602. I have to stay on...

Part and Inventory Search

Back
Top