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  1. MSP Admin

    Beep heard on answering incoming calls

    No the caller does not have a voicemail message. This only happens when the call is from and outside line not internal ext. I had a chat with someone else and they think the Beep is the sound the voice mail system is making when you answer the call to transfer the call to you. This makes sense...
  2. MSP Admin

    Beep heard on answering incoming calls

    I have a newly configured NEC IPK II system and when people are calling in it reads on the Display the call is from Voice Mail and when you answer the call you hear a loud beep after you start to talk. If you don't talk right away but just pickup the phone it takes 3-5 seconds before the call is...
  3. MSP Admin

    NEC Elite IPK setup

    Okay, one last question. How can I tell if this unit is an IPKI or IPKII?
  4. MSP Admin

    NEC Elite IPK setup

    I understand another power outage would wipe it again and would need a battery or reprogrammed again if the power went out. I don't think I can provide the cross connect as I'm not sure how you would access the phone system from there. I can certainly provide a PC with Team Viewer.
  5. MSP Admin

    NEC Elite IPK setup

    you mentioned "The company I work for can deliver a system in less than 1 week with a usable default program and remote support." Is your company in PA? Is this current NEC system something you or someone there could come on site to setup?
  6. MSP Admin

    NEC Elite IPK setup

    Pressing 1 after the beep does make the phone ring. I'm kind of lost on this next step. "go to MB 4-12, select a station port, (see 4-10 for port vs ext numbers), select a button and assign itto a feature access (06) line key 6, 01 for the first FA key, 02/03/04 etc. I goto MB 4-12 (pressing...
  7. MSP Admin

    NEC Elite IPK setup

    I reset it like you said. I also reset it using this.. Press Feature Enter on the keypad # 0 * 8 9 7 4 Press the 8th line key 2 times ( see below ) Enter on the keypad 8 8 0 0 Press Transfer I think the ext. to ext. dialing is working even though I hear a beep. I am guessing the beep is a...
  8. MSP Admin

    NEC Elite IPK setup

    as for programming needs to start with. I'd like to get the overhead paging to work. I'd like to set extensions for the phones and be able to do ext to ext dialialing. One auto attendant for all incoming calls and redirect the calls to a a specific phone for the operator.
  9. MSP Admin

    NEC Elite IPK setup

    Just so I get the right thing. Your talking about this battery right?
  10. MSP Admin

    NEC Elite IPK setup

    This isn't a new setup. It has been installed many years and a power outage seems to have wiped all the programming out. I'm aware its unsupported but I'm trying to get it some what usable while we wait for a new phone system to be installed because they told us the ETA is 30-60 days. I cant...
  11. MSP Admin

    NEC Elite IPK setup

    Is there anyone that could give me some guidance on how to configure a NEC Elite IPK system? I have 12 trunk lines and about 50 extensions and I'm not sure where to even start. Do I need to do something to configure a trunk group first? Set telephone extensions? I'm completely lost! Even if you...

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