It is difficult because it is intermittent. So far we have reset the system, visually checked the distribution blocks and today we swapped the set. I don't know yet if the set swap fixed it or not.
We have a customer with a large (70+ users) MICS with 6.1 and PRI. The issue is that on many (15+ daily) but not all inbound calls the calling party hears moderate to severe crosstalk from the attendant station. The crosstalk is paging, internal and other incoming calls. I cannot think of any...
I have a customer who has 50+ agents who do not have physical offices and therefore no sets. I need to assign the DIDs to mailboxes for these agents. I have read the FAQs, and the other posts, also spoken with tech support at two of my suppliers and I still am not clear on the most efficient...
We are devising a plan whereby we can offer our customers true voice and data redundancy using a CLEC with an MPLS network and an MSO with a fiber/cable Sonic ring type network. What we need to address is how to get SIP traffic in and out of a variety of Norstar switches. This customer has...
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