Search results for query: *

This problem has been RESOLVED by applying a firmware upgrade to my AIT-3 SDX-700C tape drives: * Firmware: http://sony.storagesupport.com/tape/firmware/sdx-700c.htm * Perform firmware upgrade: ./sonytape /dev/rmt/0 -f sdx700c_0204.x70 SONY tape device detected. SONY...

I am noticing this same problem, after upgrading from BrightStor BEB 10.5 SP2 to BrightStor ARCserve 11.1 on Solaris. Very annoying!

No, I've never had an E9131 error message, if you are getting them then Google "+brightstor +e9131" and then translate the page that comes up, looks like some Linux OS filesize limitation. Dave Foster

We have not had any resolution to this problem, and CA has not been helpful at all. Of course anything that even remotely suggests a hardware problem will be invariably disregarded by a software company, been there many times! We have two AIT-3 drives and this happens intermittently on both...

Thanks Sasha! It is /usr/uagent/uagentsetup, and that worked like a charm! I would have thought this wouldn't be necessary when installing the agent from scratch, strange. Is this script documented, and I just missed it? Dave Foster

Thanks, this is a helpful suggestion, I'm just not sure if it would apply given that my BrightStor server is running Solaris and my library is the only device on my SCSI chain. I'm not aware of any applications which would be trying to access the SCSI device simultaneously with the BrightStor...

Sorry, I should have mentioned that I've tried both reinstalling the agent and removing and then installing the agent, and get the same error "Invalid Uagent License". I'll log a case with tech support. Dave

I have been using BEB backup agent under IRIX up to and including 6.5.19f with no problems, but after upgrading an Octane system to 6.5.23f my backup agent will not start: # /etc/init.d/brightstor start Invalid Uagent License Has anyone else had problems with IRIX 6.5.23+? Dave Foster

Once in a while when doing full backups of my larger filesystems I am getting the following error messages and my backup fails midstream: Backup operation resumed on media <media> sequence <seq> Failed to get buffer for media <media> <id> Seq <seq>, ret=167 E1036 Failed to write to media (a7)...

Thanks for the reply, but I have already seen this table of BrightStor error messages. For this particular error this just tells me that the problem is an invalid user, but I do not see how this could be the case given that our incremental (daily) backup jobs are working for this particular...

A few of our jobs fail with "E9102 Incorrect user ID", which suggests that the user doesn't exist on the agent machine. But what is really strange is that for one particular client, one job works and another does not! These jobs are submmitted through the GUI so this should not be happening...