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  1. NZTechSupp

    Powerplay6.5: 'Cannot read memory' error

    Hi, Another thing, this may be caused by a buildup of files in the temporary directory. Find and delete any .QY? and .TMP files in all local and network drives. Confirm there is sufficient free space in the temp directory location. If necessary, reboot, or run a scandisk and defrag on the...
  2. NZTechSupp

    Powerplay6.5: 'Cannot read memory' error

    Hi, I have taken a look at your log file entry above. Your: ReadCacheSize=16384 WriteCacheSize=65536 should be the same size. Increase your ReadCacheSize to 65536 as well. This should be done in the Cer2.ini file found under Program files->Cognos->Cer2->Bin. Also check to see that the...
  3. NZTechSupp

    Impromptu to PDF print problem

    Hi Dave, Thank you, I will definately try this out. I hope it works, I have tried just about everything. Regards, Natalie
  4. NZTechSupp

    Impromptu to PDF print problem

    Hi, We have a problem that we have researched extensively. When opening a report in Impromptu with about 450 pages of images, the report looks fine. When we try to print this report to PDF or save it as a PDF file, the images dissapear. Then when going back to Impromptu, the images have...

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