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Good day everyone. I recently acquired a client that has a Toshiba Strada CIX 40 phone system. I have never worked on this system prior. I would like to know if there is a way to copy phone set settings to two new DP5022C-SDM phones they requested me to add through the actual phone set? If not...

The cross connect cable looks good. Used the test set before the phone system and that tested good. Also found that if any line is connected to line 063 that I get the same double dial issue on line 062. When cable removed from line 063, line 062 functions properly. Maybe it is amphenol...

Happens all the time no matter which number is dialed. I thought it was the line as well but I tried 5 of the 9 lines coming in and it's the same issue. People on the other end are saying that they ate actually getting 2 calls in at the same time.

I'm having a problem with a customer's bcm 50 when dialing out on line 063. When it dials out and the other side picks up the line seems to "double" answer. Ex: dial - someone answers - then there voice mail answers. Or if they have no voice mail I hear the busy signal but conversation can still...

No its not attached to another phone. The only thing attached is a Companion. I noticed the companion TGAR was set to (1) so I changed to (0) but still no luck. I will post if or when a solution is found. You know its going to be the smallest thing right in front of my face.

You want me to change the FBA to FBD on DN 4129? The issue is on DN 4293, and it is already set to FBD. DN 4293 is forwarding to DN 4129.

Sorry, I should have stated that there are 2 companies working off the same system. Company B message is on 4000. Problem is when (main) reception transfers, after a few rings you hear it transfer to an attendant on Company B side (x4129). Question: is it like a meridian system where the voice...

Here is the print of the set x4293 REQ: PRT TYPE: TNB TN 39 10 DATE PAGE DES DES SUPREM TN 039 0 00 10 TYPE 2008 CDEN 8D CUST 0 FDN 7000 TGAR 0 LDN NO NCOS 0 SGRP 0 RNPG 0 SCI 0 SSU 0001 LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD...

First off, I was appointed the looking over this option 11 system a few months ago, and this Site is a life saver. I am having an issue with one extension in the building where all external calls do not go to voice mail, but all internal calls do. I checked the cls with a bunch of other...