I'm not sure what sets you are using but there is a known compatibility issue with the HL10 and Merlin phones, including the 44xx series. The type of ring the system generates is not detected by the ringing algorithm within the HL10 lifter. Using the HL1 lifter will solve this. That lifter...
Thank you for your responses. It is a puzzle to us as well that the Do Not Disturb, as well as, initial beep/ring cadence is unacceptable. We have spoken with Avaya regarding a private build and as they are the only client that is requesting this feature it will not be made a priority...
We have a client that had a Nortel telephone system before we replaced it with the Avaya IP Office. The client has asked to have a "beep" play on an open hands-free auto intercom call. They are extremely concerned that someone internally will auto intercom into an office and listen in to what...
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