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  1. cthorpe

    Avaya Site Administration R1.9.06- Updates?

    I'm currently running ASA R1.9.06 and I'm having a heck of a time finding any upgrades for it. Did Avaya change the name from ASA to Communications Manager? Is that basically the same thing? Thanks, Christopher
  2. cthorpe

    Is there a way to track outbound/inbound calls?

    Thanks guys, you all have been very helpful!
  3. cthorpe

    Is there a way to track outbound/inbound calls?

    I don't think so, I have Call Management System (Supervisor)installed on my pc but not CAS. Does CAS usually come with the Avaya Definity systems? Will it say Call Accounting System on the CD itself?
  4. cthorpe

    Is there a way to track outbound/inbound calls?

    How do I access the CAS? Sorry I'm fairly new at this and I've also looked into list measurements but I don't want trunk reports but extensions.
  5. cthorpe

    Is there a way to track outbound/inbound calls?

    I would like to know if there is a way to track outbound/inbound calls by extensions by weekly or even monthly? I'm currently using Definity Enterprise Communications Server Release 9. My software load is R011i.03.1.531.0 It appears that we are pretty behind on the updates compare to the rest...

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