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Mount path name from System Platform A= /additional-hdd/media/Recording/partition1 Contact Recorder call storage path B= /additional-hdd/media/Recording Stopped and started service..test. not working. No alarms in Recorder. Do i need to include the -hdd#1 The knowledge base is just adds...

Here is the full path in the System platform you mentioned sizbut /additional-hdd/media/Recording/partition1/ Stop and restarted CS service. I have an error in the contact recorder Alarms tab The Voice Recording Library path '/additional-hdd#1/partition1/media/Recording' is invalid or...

I think I misspoke.. when testing I use Communicator to call my deskphone and stay of the call for 30 seconds stating test. and I wish this would work. I have no alarms of any regard within Contact recorded. the only message I see is. ContactStore will run for 90 days from the date you make...

We are have a rough time getting Contact Recorder to work on Server Edition. 9.1.10 This is a single server installation with VM and Contact Recorder on the same Virtual Server. Within the recorder web interface I have the Handover Folder set to /opt/vmpro/VRL this is set in VM Pro as well and...

I wish I could but there are 50 of them spread out over five locations. Also I have 1616's on the same system that have no problems after being powered off. So dhcp must be working correctly

I have an ongoing issue with 1603 phone not booting up without help after they have lost power connection. We were able to get the phone to the latest version of software. The phone came back up and I could see the extension in System Status,like it had registered, but the customer onsite says...