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  1. vphtech1

    CS1000MG and CS1000B

    We are looking to upgrade our CS1000MG to RLS 7.5 but there is also a CS1000B (Branch Office) connected to it. What RLS does the CS1000B need to be to work with the CS10000MG and be supported by Avaya? Thanks in advanced.
  2. vphtech1

    Heartbeat Link Mismatch?

    The first thing you should do is reseat the MGC card in the remote cabinet {10}. Depending the the firmware updates on the MGC card it may just lock up or the MGC card can go bad.
  3. vphtech1

    Telephony Manager

    Do you have data buffering setup and collecting CDR records? When you are on the main screen of the TM3 server is data buffering down on the task bar anywhere?
  4. vphtech1

    Callpilot 5.0.41

    Has anyone used this process of transferring licenses between two Callpilot 5.00.41 servers? What would my vendor need to get this completed. Please advise Thanks,
  5. vphtech1

    Callpilot 5.0.41

    When you say active License pool is this something like what we have with the CS1000 systems whre we can move ISM's? If we didn't set this up when we signed our PASS agreement, are we out of luck or can we proceed and just have to pay to get this done? Our provider says we can't move the...
  6. vphtech1

    Callpilot 5.0.41

    Can licenses be moved from one Callpilot to another Callpilot? They are both on the same release and belong to the same company.Can anyone please let me know if this is available. We do have the ability to move ISM's from one system to another at this time.

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