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It is Doc ID: 2000091416122252 in the Synmantec knowledge base.

Hello I have rehosted a 6.0 configuration to new hardware and completed a 6.5.0 for NT upgrade. I can start Raptor and the previous config appears as expected in RMC. When I now try and make and changes (e.g. add DNS forwarder)I get the following when I try and Save & Reconfigure: "Failed...

Hello, I have a user who, on a weekly basis, gets a duplicate of a read receipt that was sent with a message which went out 6 months ago. The receipt is always back from the same recipient (there were multiple recipients to the message). I'm at a loss on how to delete or prevent this. Thanks Mat

Thanks for the reply, the problem was that I had a different disk configuration on the replacement server than what was on the original. Having corrected that when I now try and restore Exchange I get: Unable to write to database ... Backup Agent Error (306) Invalid Input Path. Has anyone come...

Hi I'm trying to restore an Exchange 5.5 SP4 server running on NT 4.0 SP4 using ArcserveIT 6.61SP2 and the exchange agent. I have reinstalled the replacement machine into the original domain using the same machine name and reinstalled Exchange as a new site using the same name (and case) for...

Hello - Can anyone tell me how I can check if I have 5.5 Enterprise or Standard installed? Thanks Mat

Hello everyone, I am using a Compaq DLT1 1280 SuperLoader (firmware rev v46) with Arcserve 2000 (SP4) on Windows 2000 (SP2). The backup job that I have created works fine however each day that the job runs, it appends to the first tape. Does anyone know how I can backup to the next tape in the...