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I don't know if this has been posted since the search feature does not work very well, but we had a problem where the speaker in the base of the 5330 stopped working. We have about 400 of them that we have purchased over the past 2 years and the speaker died in about 6 units. We probably got a...

We have a number of 5330 phones that we have purchased over the past two years that have begun to show significant wear on the buttons, some are no longer usable. We don't know if all of the affected phones came form a bad batch, or what is going on, but none have such a high volume of use that...

It never occurred to me that you might be able to edit the RDP file with notepad. It looks like the encryption of the password is probably specific to the logon. From a single user account I can copy and paste the password (encrypted) into a new RDP file and connect just fine. If I log on as...

I preconfigured a remote desktop connection to distribute to some users on my network. In the preconfigured connection I have saved the user name and password. After distributing the preconfigured connection I found that the distributed connections retained all of the configurations except the...