Without additional software how do you restrict multiple unwanted emails from users advertising porn sites etc. I have tried adding in the addresses of the sender to the 'Inbound Sender Controls' but the addresses are too varied.
If the message you are getting is "the time is not available" and you get this when trying to book a time you know is empty this can be down to the date format on the OS. Check the Regional Settings and change the short date style to d/m/yy.
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