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Steve is referring to Blackberry Connect for Palm that was announced over a year ago, but is just now shipping overseas (but not for Palm) and there has not been a release date in the US. The only question will be exactly how it will work on the Treo. On PalmSource's website, there are some...

You can upgrade to the 4.0.3.6 client via the desktop installer on Good's website. Don't know if this will fix it, though. Couple of other things: Are you both on the same carrier and using the same phone? Try reprovisioning the phone and see if it takes care of it. Could have been a hiccup...

What version of the GoodLink client are you running and what version of the GoodLink Server is your host running?

There is no way to manage BB with Good. Two entirely different systems, architectures and operating systems.

I think we are working on your issue over on TreoCentral

What application are they using to access their email?

Another question is what version of GoodLink are you running?

What carrier are you running on? I have not seen where the app completely disappears on a reset. May be a hardware issue.

Actually, GoodLink is far less than $30/month. A two year subscription runs about $19/month/user and a 1 year runs about $23/month/user.

I can respond as it relates to GoodLink. GoodLink supports multiple carriers and supports several devices. It does not, however, support the newer Blackberry devices, though it does support older, text only BB devices (957). Currently, Blackberry only supports Blackberry devices.

Some information regarding GoodLink: The GoodLink Server sits behind your firewall and connects to Exchange via MAPI. The hardware requirements are minimal in that it only needs a P3, 512MB RAM and about 29 MB hard drive space. There is a client portion that resides on the device (Treo 600 or...