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Folks, I'm running 4.1 and am having problems with Assisted Transfer in vmpro. It transfers the call correctly, but when the recipient answers, there is a 3-4 second delay before the recipient is connected with the caller. This is 100% consistent/repeatable. Has anyone else seen this? Any...

I am having this exact problem in 3.0.59, we had one call that rang for 226,000 seconds over the weekend because the caller hung up during an assisted transfer. The assisted transfer timeout is set to 15 seconds. It's destroying our credibility with our users. Any tips would be greatly...

The Avaya glossies for IP Office say that "personal numbering" offers the functionality described below. Can anyone tell me a) if this functionality actually exists and b) have you been able to use it succesfully / where is it? Thanks! "Personal Numbering is an integral part of the VoiceMail...

Yes, I've been fighting EXACTLY this same problem for the last week, also running 2.1.24 with VM Pro 2.1.10. At least in my case, it's definitely the voice in the prompt begin interpreted as a DTMF tone (it's always the digit 5 in my case). If I turn off "tones can interrupt prompt" then it...

I have an IPO that I've recently upgraded to 2.1(24). I would like some 44xx phone displays to have Time of Day on by default. Obviously, I can assign a Time of Day button and users can turn it on manually, but is there a way to turn this on for them automatically either through a short code...

I use Socket Magix (from Northwest Interactive) to administer 2 remote Legends across an IP network. It's great!! Now that I have it, I wonder how I ever managed without it. Note that it doesn't actually give you a "faster" connection than 2400 baud, since it connects to the same...