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Is there a need to have 2 separate reporting platforms? If so, can these 2 platforms be consolidated into one reporting interface. Thanks.

Is there a way to transfer this post over to the Definity forum?

We will be implementing CM5 with s87XX servers. The term "definity" is misleading to me. Thanks.

Is there a need to have 2 separate reporting platforms? If so, can these 2 platforms be consolidated into one reporting interface. Thanks.

Hi, Just wondering if there is an easy way using ASA that I can globally add an additonal button assignment to a group of phones......(ie. all phones have button 10 as a spare and I wasnt to add a call-fwd button on button #10 on all stations) I tested using import with the call-fwd button...

Does anyone know when to use the LAR feature in the route pattern? Will this address glare issues? Thanks... Pattern Number: 6 Pattern Name: Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC No Mrk Lmt List Del...

Thanks everyone !

Can someone explain what the actual difference between CLID and ANI is? The terms ANI/CLID are used interchagebly. I searched the web but could not find what the difference is. Thanks.

Hi, I'm new to the BSR application..... How does a location get configured? And how do you list/display your locations? ie. consider location 1 consider location 2 queue to best Thanks for your input.

Thanks, we will give it try.

Has anyone experienced 6416 phones loosing power? We've been having intermittent problems with the 6416 phones....appears that they are loosing power, all lights go out on the phone and then comes back on. We have an S8700. Staff that have reported this problem are all on different digital...