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Hi Cisco callers are not hearing hold music if they are places on hold by an avaya user. We have Cisco & Avaya they are 5 digit dial through CVP trucks that go through our 3825 router. If Cisco places avaya on hold - Avaya hear MOH If Avaya places avaya on hold - they hear MOH If Cisco places...

Hi Cisco callers are not hearing hold music if they are places on hold by an avaya user. We have Cisco & Avaya they are 5 digit dial through CVP trucks that go through our 3825 router. If Cisco places avaya on hold - Avaya hear MOH If Avaya places avaya on hold - they hear MOH If Cisco places...

We have MUZAK hooked up via direct run to a Griffin iMic that has USB connection to Audio port on Call Manager (6.1). We are having a problem with poor quality of sound. We have already switched out the Griffin iMic 2x's and this has not solved the quality issue. Any suggestions? Thanks

found it -

Where do I find the pin number for an existing paging zone set up in call manager? Thanks

okay and the benifit of that - 2700 stations and with 70 intele stations sitting in the middle? thanks

we have Call Manager 5. - business partner has an Inter-Tel system & wants us to intergrate with them. What am I up against? I would rather they just go to our system, but they refuse. Help! I need some pros & CONS for help stop this intergration. Thanks

okay... I just really needs facts that I can push back at them. . thanks

can any give insight on why Cisco is so much more than Avaya?

cost difference between Avaya 9630G & Cisco 7961G.... Anyone able to tell me why there is such a difference in cost for these 2 phones?

Avaya IP vs. Cisco IP starting the reference process from both vendors. Any suggestions on what type of questions I should be asking the reference contacts they sent me? We are now an avaya shop and our data team is really pushing for us to go with cisco ( 15,000 users )

why would the auto-in button be grayed out??

Company is looking at going to IP – Infratractor Team wants Cisco.... why... "cuz we want all cisco hardware in their new data center". We have Avaya now and prefer it. Why the big push for cisco? We have 10,000 extension and soon building a new site, expecting 5000 more. Can you guys give...

Company is looking at going to IP – Infratractor Team wants Cisco.... why... cuz they want all cisco hardware in their new data center. We have Avaya now and prefer it. Why the big push for cisco? We have 10,000 extension and soon building a new site, expecting 5000 more. Can you guys give...

We have a new building going up, and I have been asked to attend a meeting and bring forward any telecom related items we need to be concerned about. This will be a brain storming meeting to help build the project plan. Can you guys give me some examples of what I may want to bring up? Call...

usually, but not always - so this is not a factor... more idea's please.. thanks

we did do the trace and that is how we found out it was going out on TN2 or TN3, instead of the correct TN #1. Can you think of anything else???? thanks

okay we bridged all 3 buttons on my phone, I can see no one is on the line. If I try to dial out I get the canned recording " pls check your number, it is not assigned in this area code". and when we check the trunk group its going out on TN 2 or 3, it should be going out on TN 1, TN 2 & 3...

checked it & its blank... any where else I should check??

Some user are not able to dial out on if the try the bridged call-appr line (gets a fast busy).. but only if that bridged extension has been x-ported. If they use their call-appr line they have no problem. Help please.... thanks we are on version 3.1.13