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I am using NAM 20.18.1 and have Kitchen installed for video screens This week I entered 3 new items into Aloha. I configured the Item Routing for Printer and for Video. Set Priority to Highest. I set item cook time to 600 (which all other items are set to) Put the item in categories and...

I have 4 stores 2 are running Win7.1 on BOH and 6.7x Aloha 1 is running Win7.1 and 12.1 and 1 is already running Win 10 Does anyone have any experience doing an inplace upgrade to Windows 10?

I know this is a somewhat old thread, but I was faced with the same problems. I created a Excel Macro-Enabled Spreadsheet that reads the dbf file for each day of the payperiod and then organizes the info into a spreadsheet. Then I have a seperate spreadsheet that does all of the calculatiosn...

We had an accident outside our restaurant last night. A driver hit the power pole to the building we are in. Needless to say it was an electrical mess and it seems that the restaurant manager did not like the power cord for the BOH running over to the UPS and had it plugged into the wall...

I have 4 locations and switching CC processing for all 4 locations. My local reseller is NCR Local Office and they are wanting to charge me 595.00 per business to set up the new processor. 2 years ago, it was 300.00 each. So now they have doubled the cost and it will be the same configuration...

Not sure what I need to check on my configuration when running the audit report, I am having all CC masked, even the day of the transaction. I checked in the Aloha.ini and MaskCreditCardNumbers =1. We have had an issue with some declined credit cards on tabs that were walked at the end of the...

I went thru and did the terminal reinstalls last night and it is now stable. I do not have NAM, ATO, Mobile or Kitchen running right now. Want to make sure that all is stable before adding anything to the mix. running iber 6.7.60 NAM is 15.2.0.4816 ATO is currently not installed

I have a system that is only 60 days since install. It was up and running for about 5 weeks. then the Local NCR office upgrade to New Aloha Manager in preperation for Aloha Kitchen and Aloha Enterprise installed Mobile Pay and Insight. We also have Aloha Take Out installed. Since they...

We are now offering health insurance for our employees. The insurance agent recommended that we withhold all CC tips and pay them to the servers on payday so that they have adequate funds on their check to pay their insurance. All Good and servers understand that. Now I have to configure our...

We are running Aloha v6.7. I have a manager editing his own clock in time on the FOH. Is there a way to disable the ability to edit clock in/out times by job code? I have looked on the edit Job Code and Access Levels screens and can not find any options to either disable edit own punchs or...

One NIC and it is set to Lana 0 for IP4. IP6 is disabled

...Jun 04, 11:55:20, [2336], [INFO],,"" Jun 04, 11:55:20, [3384], [INFO],,"CTLSVR: Beginning broadcast thread..." Jun 04, 11:55:51, [2336], [INFO],,"** CtlSvr switching Broadcast mode from Both to NetBios." Jun 04, 11:56:05, [2352], [INFO],,"purgeDays=14 : Try to delete all aged zipped debout...

tried again to run Fileserver Recovery. It appeared to not do anything so I looked in Debout.svr on Back of House. Can see where I ran the Fileserver Recovery, but found this entry Jun 03, 22:16:00, [6856], [INFO],,"BOH requesting recovery from fileserver down but denied because CtlSvr is in...

check on both of those. Front of the house is not in Redundancy Mode. everything is writing to the Translog in the BOH data folder and everything on BOH is current to front of the house.

I have a store that had a network problem on Aloha. The cable for BOH was accidentally unplugged from the network switch. Aloha went down and the store manager put system into redundancy mode and called me. I rushed over, troubleshooted the situation and reattached the cable. Ran file system...

OOP's That is 6.7.20 not 6.2 Thank you in advance

I have a store running Aloha 6.2.20. The server is having hardware problems, so I have a new server to setup. I have setup other systems for us before, does anyone have a copy of 6.2.20 that I can download and run the install program. Thank you very much Scott

Have Aloha BOH running on 6 year old XP machine. Going to upgrade to PCI compliant OS, so I went ahead and bought a new tower since the old machine probably would not survive and OS upgrade. The new tower is running 8.1. Will Aloha run on 8.1 or do I need to downgrade the OS Scott

No, they could not figure it out. However, I found it myself this morning. Its on Store Settings/International/Taxes and Surcharges. Reseller was bought by NCR and their support is totally useless.

I would think that there was somebody with their head in a book and not their, well you know. But they remoted into my site and so I pulled up the doc for them to actually read. They were amazed and "had never heard of that". I find that their support people know less about Aloha then I do.