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Thank you for all your help I did an rcnt and the counter seems to be clear now.

Can anyone help me with this issue? I am still getting constint errors. I would appreciate all and any ideas. Thank you, Susan Here is the lastest from LD 60: DTI TRK LOOP 12 TRSH CNT: BPV -000 SLIPD -000 SLIPR -000 LOSFA -367 OS_BPV -000 OS_LOSFA-000...

This is what I am getting: DTI TRK LOOP 12 TRSH CNT: BPV -000 SLIPD -000 SLIPR -000 LOSFA -341 OS_BPV -000 OS_LOSFA-000 OS_YEL -000 PRI TRK LOOP 14 TRSH CNT: BPV -000 SLIPD -000 SLIPR -646 CRC -000 LOSFA -000 OS_BPV -000 OS_LOSFA-000 OS_YEL -000 PRI TRK...

I am getting these errors. What do I need to do? please help send me load information etc. This is an Option 61c DTA019 29 DTA019 12 DTA019 12 DTA019 12 DTA019 29 Thank you, Susan

Is it possible to have dupicate phones in same office with out having to log in to or out of? We have used a Nortel opt 61 and I could have dupicate phones in same office one on desk and other on conference table...is this possible? What kind of lincensing and special config would I need to do?

Thank you so much for this information! It cleared the problem. Someone had told me that I need to upgrade the system to clear this. I appreciate you quick response. Susan

The system is a TDA 50 and I received a message from my client this morning that Incoming Call : 001, and I can't clear it. I have tried resetting the system. Changed phones, this is on port 101. The line is not in use and this does not appear on any other phones. My version is 004. Does any one...

There was 2 cards side by side i do not believe it had an rj45 plugged in the front just a db9? the other card did have rj 45 or maybe rj11.

...CH 20 - IDLE TIE VCE CH 21 - IDLE TIE VCE CH 22 - IDLE TIE VCE CH 23 - IDLE TIE VCE CH 24 - IDLE TIE VCE PRI* TRK LOOP 14 - ENBL FFMT/LCMT/YALMT: ESF/B8Z/FDL SERVICE RESTORE: YES YEL ALM PROCESS: YES ALARM STATUS : NO ALARM CH 01 - IDLE DID VCE *...

Thank you but your next suggestion would be what? Would it say TMDI on it? I know that I have a card under red. Please assist. Should I disable the loop for a period? Should I do an initialization? I do thank each and everyone on you for your assistance!

I am not sure how would I be able to tell if it is CO or our shoretel? If I did an ini would that help.

When I did the disl and then the enll this is it response. What does that mean? TY #05 LOGGED IN 12:14 5/4/2012 >ld 60 DTI000 .disl 12 OK .enll 12 PRI000 12 7 PRI000 12 7 DTA021 12 DTI030 12 .

So what do I need to do to clear this issue. I do not have any other switch showing errors. How do I clear this issue?

DTI TRK LOOP 12 - ENBL FFMT/LCMT/YALMT: D3/ AMI/DG2 SERVICE RESTORE: YES YEL ALM PROCESS: YES ALARM STATUS : RED CH 01 - IDLE TIE VCE CH 02 - IDLE TIE VCE CH 03 - IDLE TIE VCE CH 04 - IDLE TIE VCE CH 05 - IDLE TIE VCE CH 06 - IDLE TIE VCE CH...

I have an option 61 c and earlier in the week I had and issue with loop 12 and it is still under alarm. Can someone give me an idea on how to clear alarm and would this be related to slow to connect to out side? Any and all idea and suggestion are grateful. Also please send me command lines...

Hi again, Can people are starting to complain that it is taking a long time to dial out. Can someone give me an idea what to look for? thank you

Thank you for your help and advice. But I am still in red alarm. What do I need to do next? Do I need to do a reset on ini? I have people complaining that it takes a long time for them to hear ringing on the other side. Please send me commands and ld and what I need to do. I have included the...

Thank you for all your help and assistance. I am still having an issue they are reporting that it is taking a long time to dial out. I did have to enable 7 trunks again this morning and it is showing red alarm. What do I need to to do the clear the alarm. Please give load and comand lines...

I was able to see both side is the a command that I can send to clear the alarm?

Thank you i did go in and enbale the trunk here is the stat after. What do i need to do for the alarm? OK .stat 12 DTI TRK LOOP 12 - ENBL FFMT/LCMT/YALMT: D3/ AMI/DG2 SERVICE RESTORE: YES YEL ALM PROCESS: YES ALARM STATUS : RED CH 01 - IDLE TIE VCE CH 02 - IDLE TIE...