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I am moving mailboxes from an Exchange 2000 server to an new Exchange 2003 server. The moves always complete without errors or issues. And since both servers are up and running, when the move completes, the Outlook clients are automatically redirected to the other server. But here is when my...

OK, that's pretty clear. I'm just an Administrator, not an installer, so I don't really have the access you guys do to support (I guess, am I wrong? Can I call Mitel support? Or must my vendor? Anyway, thanks for your help. Out of ALL the little things people complain about; that stupid callback...

I re-checked my settings. All my phones are in the same COS. Except my voicemail ports, and my analog phones. I set the "Disable Send Message" to YES. When I call an extension, I still have the word "Callback" on the 2nd line of my digital display underneath the person's name I'm calling. If I...

So MitelTech, what if these extensions have voicemail, will your solution not work in that scenario? Since you get a busy signal... I'm Anthony and I approved this message!

I have a 3300ICP and this does not remove the "Callback" button on the display when calling someone internally. Should it? I'm Anthony and I approved this message!

Is it possible to disable the CALLBACK feature on our 3300 ICP? It is causing more headaches than it's worth. Also, is there a way for our 4025 phones to notify an internal caller if another extension is off-hook or on another line when someone calls the extension that is off-hook? On our...

We went with a Mitel, but not the SX-2000, we are going with the 3300ICP. I will keep you guys posted on how it goes... I'm Anthony and I approved this message!

I've done this on a Exchange 2k server. It works pretty good. But I just created my own certificate since it will be for internal use only. That way you still get the encryption. There are extensive instructions here: http://x220.minasi.com/forum/topic.asp?TOPIC_ID=4112 Bear in mind this is...

No. I'm not in the phone business. I don't DO service calls. I just know of a company here in Naples. Just trying to help. I'm Anthony and I approved this message!

It depends on how fast you drive. But whatever, I'm just trying to give the guy an option. Take it or leave it... I'm Anthony and I approved this message!

We have a dealer down in Naples. A short 2 hour drive away. Give them a call if you like. Softrim Inc. - (239) 449-1058 I'm Anthony and I approved this message!

I WILL be administering the system for the most part. I know the vendor is important, but I'm more curious about the systems themselves... I'm Anthony and I approved this message!

We have around 160 extensions (80 Analog, 80 Digital) a small call center with around 20 users, and 2 PRI's. We currently have a 8 port voicemail but would like to grow to 16 maybe? We are looking to be able to grow to at least 500+/- extensions. I just get the funny feeling by reading many of...

I am in the middle of an RFP, and we are selecting finalists this week. So far my picks are from the following 4 systems: - Nortel Option 11c - AVAYA IP Office 412 - Samsung iDCS 500? (I'm recalling from memory forgive me) - Mitel SX2000 We have around 160 extensions with no remote offices...

I am looking at doing an RFP for a new phone system. I am looking for a website that will give me an overview of most of the features of todays phone systems. Just a name of the feature; and a description of it. I know that each system has mostly the same features. They are just called different...

I'm not really sure. I'm kind of a newbie when it comes to phones. I am the IT guy where I work, and this responsibility seemed logical to my boss, so guess who is the phone admin as well? I just know it's a Nortel Norstar-Plus (ICS I think?) just because that is what is on the manuals I have...

Is there a diagram of the entire norstar programming tree somewhere?