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  • Users: Shey
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  1. Shey

    Line 028 on Norstar

    Nevermind, I changed the line to different Pool after reading another post. Shey
  2. Shey

    Line 028 on Norstar

    I forgot how to have this line ring at front desk but disable other sets from calling out on this line. I'm doing two jobs this week and have no time to research the books! Thanks in advance. Shey
  3. Shey

    Greetings don't play

    To all who helped: All is well!! I changed the DRT to 10, then I changed the mumber of rings before forwarding on the receptionists phone. (Feature 266344; 23646). Thank you very much! Shey
  4. Shey

    Greetings don't play

    Yikes; I changed the rings to 5 on all. That didn't work so I changed all back to 4 rings except the special line we call for mailbox to 1 ring (Appear only at receptionist desk) and it rings 4 times before the Company Greeting. I did check to see that receptionists' Forward on Busy was set to...
  5. Shey

    Greetings don't play

    Hey Bob904, thanks in advance: Yes, these I've gone thru. I actually have Answer:AA on my display, not yes, Table 1, 4 Rings. My version I think is 4.1. Any other suggestions?
  6. Shey

    Greetings don't play

    All 7 of our lines should play our recorded Company Greeting that is set up for any time receptionist doesn't pick up after 4 rings. The only one that works right is a line we call from outside to go directly to our mailbox that only rings once. The callers instead get this: "'General...
  7. Shey

    DB Loss on calls forwarded off premises

    The phone install/v-mail(V 4.1 Star Talk Flash) setup etc. was a challenge. Then we got the call forwarding to external cell phone/home phones working. However, Volume drops to 'in the mud' level when outside forwarding. I've had our vendor and telephone service company out 4 times! Two of...

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