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Well it sure looks like it. The customer got the original vender to come back and put "codes" in. He wouldn't let me have them. He said he didn't have them. So I guess out of the goodness of his heart he bought enough for 150 mailboxes and didn't charge the customer. I think his cost for real...

The serial # for the Call Pilot 150 is #124577371111, Thanks

I do not have the codes and Nortel/Avaya KRS does not have any record of codes being assigned to this Serial #. The original vendor put some codes back in. Can anyone go to Nortel/Avaya and see if these new codes are legit if I have the serial#?

Thanks so much for everyones help. This is what I expected. The original vendor put this Call Pilot in May of 2010. I called him when it defaulted and it lost the codes. He said he didn't have them and if he did he would not provide them to me. I told the customer and the Vendor came up with...

The cabinet had the same directory # length. The CallPilot is 3.0. The other Call pilot is the same and it did not default. I have had Small Call Pilots default with power surges or failures but have never lost the Key Codes. Have you ever heard of boggess Key Codes? I did not put these in. It...

I was upgrading a MICS Ram 02 to a 03, e/w 7.1., PRI lines,2 Call Pilots, 1 with ACD and 300 mailboxes. The other with 170 mailboes. I depowered everything, installed my new cabinet with new Ram. Powered everything back up. The Call pilot with 170 mailboxes defaulted back to factory settings, 20...

Did you rebute the Voice Mail system?

Trying to access MICS 7.1 with NRU10 RAD. It connects and I hear it answerall I get back in the window under Status is "listening for connections at 127.0.0.1", I'm lost can anyone help?

I should have been more specific. I have NRU10 loaded in my Laptop. I was emailed the MAP Files for NRU11 upgrade. My Adobe sodtware is trying to open it and says they were either corrupted or sent wrong or not decoded. NRU is Nortel Remote Utilities.

I have proper map files. Cannot open. Adobe says they are not a supported file or they have been damaged. Example, sent as email attachment and not correctly decoded. Can anyone help?