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You did not say what model your Xerox copiers are. The latest models will have the accounting package ability. Older ones may not. You are probably going the correct path by talking with Xerox for this one

Suggest that you look at www.xerox.com under support area, search for 7132, and follow link for email/scanning on left hand side. No. 6 will most likely answer your question.

The fuser in a Phaser 7700 consists of a roll against a belt, so it would be unlikely to have caused a flat spot. As a 7700 is now a fairly old model, I would suggest that the fuser may require replacement though. If the machine has done any more than 75-100,000 prints especially if most are...

Glad to be of assistance. Sorry have not been on here for some time. Hope all going well still Regards

This problem would not likely be caused by bias transfer Roll. The problem is most likely to be caused by the transfer belt cleaner blade requiring replacement. This can be accessed from the right hand side of the machine through the access door specifically for that purpose. If the blue or...

Possibly your yellow drum is faulty. Try swapping the yellow drum with another colour to troubleshoot, then if the problems still happens but with a different colour, change that drum. Also check your Transfer belt cleaner.

You will probably find that driver is set up using standard tcpip port. If you change port to LPR you will most likely solve the problem

Thanks for all suggestions. Fault found to be caused by Image Processor Board. Swapped one out of another printer. Now have one on order. Regards Rob.

Hi thanks for suggestion. The machine does print in duplex from diagnostics when duplex asked for for machine test print. Printer still does not print duplex from normal menu when 2 sided print asked for. I guess first step is motor controller PWB.

Thanks for that.. Yes the configuration sheet does say 4400DT. It will not even print duplex from the internal 2 sided test pattern. The strange part is that it doesnt seem to know anything is wrong and just prints out 2 simplex pages without an error message or paper jam. My guess is that it...

Hi We have a problem with a b/w phaser 4400 printer that will not print duplex. It is a 4400DT so has duplex unit installed and enabled. When asked to print a duplex print job it just prints simplex with no errors at all. Any helpful suggestions gladly recieved.