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Stanley, Thanks again, the ghtrout method is an option. This is a paper plant with three large sites whenever someone calls 911 and hangs up the first thing they do is call me to find out who originated the call. I can dial in and the ESA program in the history file gives me the answer. This is...

Stanley, Thanks for the help. I see that the feature you recommended is available is release 5, I'm at 4. A case of the customer asking me to do something I don't want to. Actually I have some remote off site out of state IP I2004 phones that are causing the problems, which today I have used...

Stanley, thanks for the advice, that could be a help. But first of all when I attempt to go that prompt by doing a change in LD 24 for ESA I do not get that prompt. It returns out after OSDN. Does misdirection need to be turned on somewhere else first? Thanks Tim

Did you test the conference card to see if it is fully functional? LD 38: Conference Circuit Diagnostic.

I'm working on a succession 4.0 Option 61. Because of all of the problem with erroneous 911 calls the customer had me change AC1 from "9" to "7". The 911 and 7911 were working fine, however, and there always seems to one, now the customer wants the capability of being able to dial "911" direct...