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I am working with a system already in place, but need to know how to determine how a DID is set up. Apparently multiple lines ring for two of our DID numbers ring at multiple extensions (two each I believe). I need to change one of the extensions for one of these DIDs to a new extension. I just...

I just replaced our old DDS3 drive with a DDS4 drive, HP72i. BackupExec 9.1 Rev 1067, on NetWare 6.0 SP3 doesn't like to finish the backup. It appears to back up but fails on the verify with the following: BackupExec job completed with error (24623). Did I miss something? HELP!!

Are there any packages out that would enable us to integrate our Norstar phone system with our network to track phone calls by client through caller ID, do screen pops on workstations and integrate to our SQL database to keep time transactions? We have the Norstar KSU 0x32 ICS with various...

Never mind all the questions except the last one. I installed IP Lite on my PC and there is a very detailed readme file included after the install. The only question I have left is, what happens to incoming calls during the configuration and "boot" process? Will this take down...

How exactly do I connect to the NAM to run IP Lite? (We have a FastRAD also.) Can I connect any laptop to the system? Through the FastRAD or one of the COM ports on the NAM? I'm the LAN Administrator, so getting the static IP is not a problem. Please define "boot" the NAM? Will...

We have a Norstar KSU 0x32 ICS (manufactured 4/99) and various software (that has never been implemented) such as the VoiceMail client and Minuet ACD. My questions: How do I attach the NAM to our network. Is it really as easy as running a straight-through patch cable to the switch on our...