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Still happened after software update. Turns out that whenever she had all lines occupied, the system would lock up. I added her DSL line to the main pool and that cured all.

Thanks much!!!

R 7.0-91E Thanks

VMS is: Partner Voice Messaging PC Card Release 3.0 Small

P.S. Thanks for any help...

My Client has a Partner ACS Rel 7 with 4 lines and 5 extensions. For night service she wants callers to have an option to reach her on her cell phone. Station 14 has speed dial 80 forwarded to her cell phone. Everything was working fine until she got busier and has more than one call forwarded...

Congrats!!

Kevin, I was looking to collect information on ACD performance on multiple switches. Thx

The company whose Definity G3R6 i administer asked me if i wanted to do the "phone stats" for them. They have 4 or 5 locations across North America in which they would like me to perform this task. What I am looking for is: a software package that would let me do this with one server. They are...

AvayaLu, Jagoan, I posted on Sept 8 about the device from Dynametric, it works great if you don't have the time or resources to build a device.

Use an audio editing program such as cool edit pro. That is what I did to remove background noise. If you do not have this or a similar program, I can do it for you. to get my attention please just post a reply.

The number Phonia used also works in Illinois, I would imagine that it works nationwide. Once again the number is: 101073217709889664

Thanks for all your help. I ended up using a TMP 636 from www.dynametric.com to "upload" the message after editing the track using cool edit pro. The only con to this is it didn't work well using a digital voice terminal, so I used a 2500 instead and it worked beautifully.

thanks much

We have a G3R6 and I was wondering what equipment we would need to upload professionally recorded announcements to our system, and if it can be done without contacting Avaya. Thanks you in advance.

Busyout and release can be performed by a super user.

P.S. They have a corporate CD they want to use.

unfortunately the company wants a stand alone unit to either play a cd or load the music from a cd. They do not to spend the $$ on another PC.

Can anyone recommend a decent DigitalMusic on hold system for A G3r6 on a TN793 circuit pack using an MOH coupler. We currently have a system which loads from a cassette, but we would like to have a CD system.

We have a Definity G3r6 with Intuity messaging and CAS. Is there a way to report authorization code usage?