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I have a issue when playing back a voicemail its garbled and broken up. When I log into the voicemail server (Windows) and restart the service it clears up but the issue keeps coming back. Has anyone ran into this? The site is IP500V2- version 10.1.0.1.0 build 3.

Hello, I have server edition 11.1 that the customer wants TLS 1.0 disabled from requests. We have TLS 1.2 enabled in the security settings but its still also acknowledging TLS 1.0 and the customer wants to disable this. I have looked at several Linux videos where it can be done on the OS side...

Hey Guys, I am running into a embedded voicemail issue using the SD card. After the beep the first 2 or 3 seconds do not record so after the voicemail is left the first few words are not captured. I confirmed they are leaving messages AFTER the beep and seems like it take is a few seconds for...

Hello, I have IPO 500V2 at release 11.0.4.3.0 build 3 with a UC module in it. The first UC Module failed and was sending alarms on failed heartbeat after taking a power strike. I replaced the UC Module and set the ignition process via boot USB IOS. After the boot up I was able to log into the...

Ran the firewall batch file on Windows Server 2003 but still getting the same issue. Any suggestions? Or will I need to uninstall One X Portal and reinstall it?

Thanks guys. I have not ran the firewall batch file but I will have the customer run it. He said there was no firewall or anything blocking the ports but going to run the batch file to make sure. It does have the correct IP address to the IP Office, I went into IPO security settings made sure...

The software release is 11.0 but I am out of ideas and just wonder if I need to uninstall One X and reinstall it? Any suggestion's?

I logged in and licenses are valid with preferred edition and voicemail is working still.

Hey Guys, I have a site that had one x portal running but has stopped from logging in the user web page. One X portal is installed on a Windows server and running as a local service. I am able to log into the Admin web page but one of the services for Providers (CSTA Provider Master) stays in a...

I also attached a monitor and keyboard to the UC module but tried all the root credentials to login and still unable to login. Tried username:root Passwords: Administrator, Administrator!,root01,rootroot,craft01 none would let me login. Any ideas on how to login via HDMI console to the UC Module?

I have a IPO 500V2 version 9.1 with a UC module. The customer changed the login password and does not remember what it was. I reset the voicemail password in the security settings in Manager but its did not work letting me into the UC module through the web page or the vmpro client. I rebooted...