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Hi, we had this problem. It was due to the keep-alives that the softphone sent to the sig server/pbx. These were blocked on our corporate vpn connection/firewall. Once that had been added its all fine ! I don't have full details as our firewall guy is on holiday, but I'm sure its a simple...

Hi, are there any details/info on how these would be configured with the cs1000 and if there are other requirements (e.g. licences) Cheers

Hi, I've been tasked with finding out if we can use generic (and I use this term loosely !) SIP phones from Polycom, Linksys etc with our cs1000. I can see via the element manager that SIP is supported and from what I can work out the sig server needs to be set up as a SIP redirect server. I...

Is it possible to trace an incoming call to see if it uses an IDC table, LSC or DSC ? Or the reason it gets passed to the console ? Cheers

We are in the middle of changing providers of our mobile link into our Opt81. We have hit a problem where some incoming numbers are being forwarded direct to the Operator instead of routing them out to their destination. The incoming digits are in the format: 536301001 which on the previous...

We've just heard that Nortel I writing a new firmware to resolve this issue. So we are now awaiting this to arrive to test it ! Will post back once we have done.

We came across the same problem too, its been passed back to Nortel as a problem they can recreate and are working on a solution ! I'll update again once we get a response from them.