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Hi again cglimer...thanks to answer me, and thanks to try help me, i'm going to try to explain whats is the situation.....the extension 4924 is an analogical extension, it isn't an agent phone, then it'snt an ACD extension. GIVE MUSIC musica_gv WAIT espera_2_gv GIVE RAN 21...

hi fellows.....I need to create a script of symposium that does the following thing: a call enters in our call center, the table idc assigns it to a CDN, after in the master script we associate this CDN with a script, which is the following one: /*WHERE CDN EQUALS VALUE 5099:*/ GIVE MUSIC...

her i nmy job, we have symposium 4.0 with cisco ICM 5.0, and works well, now in 10 days we're going to update de symposium to release 4.2.....

hi again, I have been investigating and am in this point: i think that kind of configuration must be configured in overlay 14, and i know the parameter to change the licenses between channels of the same miran2 card is CONN. get into overlay 14 and i need help (i have the keycodes): LD 14 REQ...

hi johnpoole, in our miran2 cards we have 8 channels, 7 for voice messages, and one to manage them, i know that we have 4 licenses for channel, the total is 64 licenses. and i want to know how to balance this licenses for each channel, i know that i only can increase the licences in groups of 4...

Hi I'm a tecnichal user from spain, in my job, we have symposium 4.0 and we have 2 miran2 cards, and i want to know how to increase the licences for these cards, the problem is the following one: if we record a voice message in one of our free channels in a miran, and we associate this channel...

Hi I'm a tecnichal user from spain, in my job, we have symposium 4.0 and we have 2 miran2 cards, and i want to know how to increase the licences for these cards, the problem is the following one: if we record a voice message in one of our free channels in a miran, and we associate this channel...