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Does anyone have multiple Autodial keys working over SIP trunks? I have a medical center with a network of six CS1000's all running 6.0. All can call each other by dialing the 5 digit extension. The dictation equipment is located at the main location. On 1120E and 1140E IP phones We have 2...

You're probably going to think I'm nuts but here is what I've proven. Call forwarding active on a phone causes a channel on the T-1 to be busy. Not only that but the channel doesn't go idle when you de-activate call forwarding. You actually have to use the phone, just get dial tone and hit the...

None. Customer was made aware years ago when we put this in that They could how no ACD phones on the end of this thing.

T-1 is all dedicated to the phone system. Not stripping off any channels for data.

Yes, I agree the first 2 channels are used for signalling. We only have one span and the second is set as unequipped in the configuration.

I have a Mini carrier remote that shows many channels connected, but a STAT in LD 32 of the PBX shows few if any of the related TN's busy. As a result I'm getting "no timeslot avaliable alarms" in the mini carrier remote. Any suggestions?

Are you supposed switch CPU's during midnight routines in the new CPP & CPPM processors? They don't switch as graceful as the old Motorola's but our customers know the old ones switched every night and in their words we're "taking a step backwards" Any Nortel documentation to support this one...

We have sold a Symposium Web Center Portal and hope to make it work with Symposium Express. I called tech. support on one issue of this and finally got to a person who seemed knowledgeable on the subject. He (in so many words asked me) if I was sure SWCP worked with Symposium Express. This...

Hey johnjose and anyone else reading this. The post above from Leecer is actually from me "MUGGER10". I went to tek-tips on a co-workers PC and forget to log out and log back in as MUGGER10. Sorry for any Confusion.

OK, so this is what finally got this working for us. 1 Start 2 All Programs 3 Administrative Tools 4 Internet Information Services (IIS) Manager 5 Click the + in front of the server name. 6 Click the + in front of websites This gives you one more + sign(Ours is Symposium) 7 Right click on...

We are getting ready to install a SWCP. My understanding of this is that we need TAPI and TAPI will be running on its own server. I believe I have to program associated sets in the PBX on units 16 through 31 of a digital line card to get this to work. Documentation talks about programming these...

Sorry for not putting it on here sooner but Nortel Design finally fixed this. It means nothing to me but I have it written down. If anyone needs to know respond to this and I'll take the time to type it all in.

Sorry for asking if it was co-res or not. I guess I don't know how to use this website. It only presented me the original thread when I clicked on it. I never saw the other threads were the question had already been asked.

Is this a co-res application or two seperate servers?

Thanks TheWorkingMan We went through your procedure to the letter and it still doesn't work. Never would have been able to accomplish it without the good detail. The only thing that was a little different from your procedure was in step 10&11. In step 10 when we clicked on (+) sign What expanded...

Oh TheWorkingMan Also meant to tell you that The correct agent name comes up on Agent Desktop Displays. If that has anything to do with it.

Thanks TheWorkingMan We and Nortel have looked at that. Appears correct. Do you still think it's a DNS issue even though most of the fields are correct?? Only the Agent 1st and last name, Supervisors name & and skillset name come up as *UNKNOWN* the rest of the info is correct.

Thanks yyrkroon Not sure what you mean, I am an old phoneguy and being thrown into the fire on this computer stuff. This is Co-resident installtion with both SWC & SCCS loaded on the same box. Therefore there is only one CLAN NIC/one computer name. Like I said in my reply to mikeyb123 it almost...

Thanks mikeb123 No it does not work right on the server. It gives you the display along with the correct AGT ID and POS ID And status of the phone (NRDY etc.) but puts UNKNOWN in the name slots. Don't think it is multicast issue because we get the same thing at a supervisors PC out on the network.

This is my first symposium and it happens to be Co-Res. We are not yet in service. We can't get Real time displays to work properly. The display comes up with the correct info except some of the boxes show UNKNOWN. Two of the UNKNOWNS are the agents first and last name. There are a couple of...