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  • Users: Rabz
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  1. Rabz

    bcm 3.5 Callforward busy failing to 3rd party,works on no answer

    to be precise, it should have been written as one cell Network.for any other cell network the busy works perfectly fine on busy treatment the concerned cell network goes over a separate pool from the rest which shares it with the tie line if you ring the ext on no answer forwards to the cell...
  2. Rabz

    bcm 3.5 Callforward busy failing to 3rd party,works on no answer

    i have a bcm 3.5 2.3a where calls on busy fail to one particular cell number on busy only, you can call it directly,forwards on no answer but fails on busy it is programmed to go over to a option 11, this option 11 goes over ITG trunk to another switch, this switch has programming to go to that...
  3. Rabz

    nit service date schedules

    im programming auto-attendant with a time of day on night service to go off to another site.office hours and at night on mail the issue is weekends, i need it to go to mail day time as well. is there anyway weekly schedule can be put it?? or if there other ways to look into this
  4. Rabz

    Line Engaged all the time

    im fairly new on BCM's any admin guide would be great I have a fault with a DDI line, when you ring it its engaged all the time I have swapped the line number to another number but the result is same
  5. Rabz

    Concole 2250 to forward to mail

    i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours
  6. Rabz

    Call to Forward automatically to Symposium if not answered

    i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours
  7. Rabz

    Call to Forward automatically to Symposium if not answered

    i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours
  8. Rabz

    secondary key on Analogue set

    i have all the 4 numbers as different extensions all used by specific users on top of having their personal line they also want to hear the night bell ring as well
  9. Rabz

    secondary key on Analogue set

    Can a SCN key be created on analogue set, i need to make 3 analogue sets to ring on night bell
  10. Rabz

    OBV KEY-SUPERVISOR KEY

    just found out that the phone is agent and needs to be programmed as a supervisor
  11. Rabz

    OBV KEY-SUPERVISOR KEY

    I AM TRYINT TO ADD A OBV KEY ON AN AGENT BUT IT COMES BACK WITH SCHO745. WHAT AM I DOING WRONG
  12. Rabz

    second level call forwarding not working

    I have ext A which on all call forwards goest to ext b. if ext b is not there the call keeps ringing. what programming can i do to have this so that if ext b is not there the call than diverts to the voicemail of ext a
  13. Rabz

    PBX infromation

    Got it,version 14.11 is option 11E anything after 21.11 is option 11 c
  14. Rabz

    PBX infromation

    checked one of the sites had the name 11c beside the patch but not others. this one is a mission for me
  15. Rabz

    PBX infromation

    Thank you for the previous responses it has been great. How can i check on the switch which option is the pbx i.e. 11 , 11 c,11e also define check of XFEM Card
  16. Rabz

    Tracking users on switch

    trying to find out who may have logged onto switch and made changes. went to ld 22 did ahst, confirmed someone went in via a port no id shown. ld 37 shows port is enabled but destination not labelled. not on ldd 22 adan either. Any ideas
  17. Rabz

    PRI faults

    the problem is while the fault is up our access gets cut off due to DDI access to the switch, can error log or history be found via any loads
  18. Rabz

    PRI faults

    I have a Nortel realease 25.40 which has had over 12 cant call cant be called since the beginning of the year. We have replaced the PRI card last year septmeber. It lloks like everytime the pri card is reset thelines are all up and running. Any suggestions of possible solution what can be done...
  19. Rabz

    Call ID Avotus Gui vs Switch Admin

    I use Avotus aka Switchview, 1 extension has name visible on the switch but this is not visible on switchiew, i have downloaded calling party data, station data basically everything i could but the name still does not appear. Any suggestions??
  20. Rabz

    Call Part Forwarding

    I have found out that vpns who call forward their extensions to mobile have the billing go directly to the main pilot number. Is there any programming on the extensions itself that would put charges against their own ddi rather than being sent to the main number

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