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0625C8Q is what I am running. On a 7.6 system.

No the phones have the latest firmware that is on the sig servers. And the phones are on multiple sig servers. It just started. And is random

Recently I am seeing an issue where whe have I1140 sets have a issue where they cant adjust the volume. They are stuck with a high ringer volume. It takes a reboot of the phone to resolve the issue.

I have a cs1000 on release 5.0 we have a issue were polycoms will not conference. When you hit the flash key it drops the calls. The set programing looks good and our conference loops are working. Any suggestions?

How do show total registered ip sets on a CS1000E?

The contact center is supposed to have agents go into a default queue. In this case 4800. All my agents are in that queue. When my CDN 3750 is unacquired the calls should go the the dfdn 4800. Contact center is supposed to have the agents take calls with out having to .re log in. prior to...

I have a issue where the Symposium agents are not logged in to the default queue when Symposium server is shut down. Is there a setting in the ACD queue that needs to be set?

Does anyone have a list of the services for the Symposium Call Center Server?

There is a patch for the switch that addresses this

I have no issues deacquiring sets do it the way I discribed which is the nortel ETas method. I have seen it when another tech made a change not a easy chAnge and did not nul the keys. The reason you nul the keys is the PBS makes a marker of each key in a high level that will remain and that is...

When you make changes to you sets are you doing a change? Or outing the sets and rebuilding them? As well as deleteing the set in CC and then rebuilding them? I have seen this before and it was due to people not properly changing sets and it causes corruption like this and it will contiune to...

It just went GA a few weeks ago. I doubt anyone has it installed yet.

I have a mix of Nortel and Cisco. In my call centers I use Nortel. The Contact Center and the nortel PBXs are rock solid. That is why the military uses them as does the majority of the US Gov.

The major issue I have is rerecording the current anouncements I have in the call pilot.

Thanks I am using Ivr now but due to issues related with cpha I'm looking to switch. I noticed I had 1 license

I tell you who I use now. Presidio Network solutions. They are cheaper and their techs are awesome

Had Verizon at a site they never did PMs on the switch for 5 years. Then the dep list was 3 years old before I took over and fired them.

Does anyone know if the access ports require a license for each configured port?

I have a NT8D22AC card that is going bad. I have a NT8D22AD to replace it. The NT8D22AC dip switches say on where the NT8D22AD say open. Is open the same as on or is it off?

Of course I checked the default. That is step one.