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We have a component (2 part potting compound) that comes in 200ml cartridges. In Item master we have it listed as purchased as EA and we Stock, Sell and Manufacture in ML. For purchasing we have the Stock Ratio Conversion as 200. So when we order 100 Cartridges, QOH should be 20,000ML. On...

I don't think we have Synergy. We have Macola Progression

Hopefully I can explain this correctly. Let's say that Macola is showing that a component is allocated, how can I find out which work order/product that item is allocated to?

We have a feature set-up with our service provider to forward our main line to our sister location after hours so that they can be answered by a voicemail/answering machine. In order to activate the feature we have to grab the desired line directly on one of the 2 operator consoles (MLX-20L)...

First we are running Macola 7.6.300c MS SQL. Here is the situation: We get a sales order for Item X. Item X is a non-stocked set/kit containing items A & B. Item A is a stocked Finished Good. Item B is another non-stocked set/kit containing Items C & D Items C and D are stocked items. We...

I don't know what an end item code is. Even though we view it as a kit, from a Macola standpoint it is a BOM. I figured out what the issue was. In Item Master I had the Material Mfg. set to PP (Process order processing) which generally for BOMs is the correct setting since a work order will...

We have a BOM set up for a kit (Item A). This kit has 2 components (Item B and Item C). We have Item A set up a non-stocked but controlled. We create a sales/work order for Item A which will create a pick list to pull Items B and C to ship. When we process the Invoice, the Inventory Quantity...

We are have in issue with Items missing from Production Work Orders. It is usually with "new" items. The items are on the Bill of Materials, but when the run a work order to do a build, the new items are missing from the work order so they are not pulling the parts. What is causing this and...

We occasionally have an issue where we run a pick ticket and it will state that "All Line Items Picked" even though the item is a parent with a BOM. I am wonder why it does this and how can we correct it? Here is an example that the does this: Item Number: 82-52-002 Item Description: XXXX...

WikiTech, First we don't have an auto-attendant. Second we are already using the Night Service Feature. In our case the Night Service is setup on an extension that will ring throughout the building and the receptionist enables it when she is away from her desk (or after hours) so that she (or...

HeDesert, We already have 2 receptionists (at least that is one of their primary duties). The problem is due to weather and family issues, occasionally neither one can make into the office. We need a solution for the occasions when that occurs.

We have a Legend 7.0, we don't have an AA (nor plan on adding this feature). We have a issue that has sprung up recently due to personnel changes. We have 2 people who along with other duties are responsible for answering the phone. One works from home on Mondays and will work from home full...

We have 3 different discussions going on here so I am getting a little confused. Let's drop the module reshuffle and the analog to digital 016 swap and just deal with changing the numbering plan from 3-digit to Set-Up Space. For discussions sake let's say that the extensions are 100-159. Even...

Merlinman: Instead of re-shuffling cards, maybe a better option would be to swap out the 016 TRR cards with 016 MLX and re-add the 016 TRR at the back end. That way it won't mess up the programming on any of the other cards.

Merlinman: I hear what you are saying. But our setup couldn't be more basic. We don't have voicemail or AA. We have 4 GS trunk lines and 60 extensions. XrayBoX: So basically what you are saying is if I print an extension list, change the numbering plan to set-up space, print another...

The main reason that I want to rearrange modules is so that the Digital Modules will be "upfront". We are slowly switching over from analog phone to MLX sets. As we do this we will eventually be able to eliminate some of the analog modules. If I don't rearrange the modules, I would never be...

Telcomboy: That works for when the person is at their desk. This issue that I am trying to correct is when the person gets a phone call and they are somewhere else in the building. XrayboX: The park zones don't work because you can't announce the call before transferring the call. I'm not...

Our system is currently on the 3-digit Numbering Plan. We currently have 60 extensions in our system (16 Digital and 34 Analog). I plan on adding an expansion cabinet. When I do I want to re-arrange the modules and add more Digital Lines. I know that if I re-arrange the modules I will have...

We have a Merlin Legend 7.0 PBX. We don't have voice mail or an automated attendant. It is also company policy to not do a cold transfer (unannounced transfer). So if the person is not at there desk, the receptionist puts the call on hold, picks up the loudspeaker and tells the person to pick...