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  1. rwilliamstele

    basic programming of auto attendant main greetng and flexible keys with avaya ip 500 with 1416 ph

    Good afternoon We have a Avaya IP 500 with 1416 phones . We need to learn how to access the main greeting from our phones, so we can record a new greeting for the auto attendant. We have one greeting. We also would like to set up the free flexible keys and add BLF/DSS KEYS. The guy who sold us...
  2. rwilliamstele

    Panasonic KXTA-824 DIL Question

    I have a Panasonic KXTA-824 and I am trying to DIL line 5 to a Panasonic 7880 cordless phone. I enabled the program CO mode and DIL'd the line, extension 120 which the cordless phone is on to line 5. When you call from an outside line, the line is solid like seized but the line does not ring on...
  3. rwilliamstele

    What are the steps to connecting 2 panasonic kxtd1232 cabinets

    yep...I just dont rememeber. I have the dos and the windows version. I recall they said the dos version was more stable
  4. rwilliamstele

    What are the steps to connecting 2 panasonic kxtd1232 cabinets

    i didn't have a back up. Haven't worked on one of these things in like 3 years. Anyway. I forgot what is the oh so complicated procedure for backing up the database with the panasonic programming software. Not the Russian software. Thanks again Bill
  5. rwilliamstele

    What are the steps to connecting 2 panasonic kxtd1232 cabinets

    Hello I have a customer whose t-1 channel bank went down. So he thought he would be a genius and just turn the main cabinet off and turn it back on Of course now the two cabinets won't sync up. I recall it was turn off master turn off slave flip switch to clear turn on both cabinets flip...
  6. rwilliamstele

    824 ringing on call transfer with tvs50

    Hi ladies and gents I have a customer with a kxta 824 with a tvs 50 They are going from using the system as a back up to auto attendant. They have no music on hold such as a radio or a message. There was a code on the kxtd 1232/816 that allowed callers to hear rings on transfer, not silence...
  7. rwilliamstele

    nec i124 with vanguard voice mail

    Hello all I have a vanguard analog voice mail (part number 17770A-2p) with a i124 phone system with 5 incoming lines. We are trying to dedicate line 005 with a seperate greeting. Line 5 is a trunk box and we assigned it it's own action sevice table (table 5). The other 4 lines use table 1. We...
  8. rwilliamstele

    kxt824 with tvs50

    last question...uhhhhh. Does the 824 have a code for a night button. I saw the automatic timer..but I couldn't find the code to do it on demand. Hell the 123211D was a better box than this thing
  9. rwilliamstele

    kxt824 with tvs50

    I think I may be in trouble. Are there ringing groups in a 824
  10. rwilliamstele

    kxt824 with tvs50

    Hi an additional question regarding the tvs 50 and the 824. Thanks for all the help on the integration. One last question regarding the best way to solve an auto attendant problem. My client wants a phantom mailbox with a phantom extension.... ..ie. sales dept. to ring in auto attendant, ring...
  11. rwilliamstele

    kxt824 with tvs50

    Hi I had a customer that had a kxtd1232 die. I replaced it with a kx-ta824. They have a tvs 50..not a tva 50. Can anyone tell me what setting I use in hardware parameters to fit for integration. Thanks in advance
  12. rwilliamstele

    recording a call with a kxta824 / tva50

    Ladies and gentelman Here's the scenario. I have a customer who wants to be able to monitor and record her employees phone calls for training purposes. I need to make sure that the 824 with a tva 50 will be able to do a barge-in and record the phone call. I know you can do both. I just want to...
  13. rwilliamstele

    Best way to handle atl with new mlx card

    thanks for all the help..Special shout out to touchtone tommy for explaining the hole in the extension plan
  14. rwilliamstele

    Best way to handle atl with new mlx card

    Thanks guys....almost there I'm trying to renumber two individual stations. They are moving fronm the atl card to the mlx card. I realize that two stations can not have the same extension, but everytime I go into to renumber the stations, I get an error beep. I assume the way to do it would...
  15. rwilliamstele

    Best way to handle atl with new mlx card

    Do i put the card in first or renumber first
  16. rwilliamstele

    Best way to handle atl with new mlx card

    Thanks guys. Just to be clear If I put the mlx board in the empty slot. which had a t-1 card in it , I think 100D? Then I turn on the system, will it see the new card. Or do I have to do anything else.
  17. rwilliamstele

    Best way to handle atl with new mlx card

    Ok I went on the avaya website. And it says the first 5 ports on the first mlx card in the system. Does that mean it has to be in the first card slot, or any slot is ok, as long as it is in the first five positions? Thanks again

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