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www.xteq.com X-Setup 6.3 is the program you want to download. Just follow the instructions, save to disk, install as directed, include all add-ins and plugins. Use the defaults until you get comfortable with the program. The real strength lies in the explanations within the program. I do not...

Go to start, settings, control panel, display, appearance, effects (the button just over the advanced button on the lower right side), and change the Clear Type setting to standard if you are using a monitor other than an LCD - if you are using Windows XP. If not, find the equivalent in your...

Trying the self test procedure I suggested before will tell you whether or not it is an internal font problem. If the test is ok, try going into your printer driver setup and checking to see if you are using downloaded bitmaps or internal fonts and switch the setting. You could skip all this...

How about first disconnecting the printer cable from the computer and running a self-test according to the directions in the HP instructions. This will at least tell you if the problem is internal to the printer and narrow down what else to check.

The 5610A is supposed to be upgradeable to the 5610B, which will (supposedly), in fact, support DR under XP. I have been unable to download the upgrade from the USR site. In addition, USR has consistently said that this problem was inherently due to XP, which they expected would eventually...

dcov: Now that I have reread your messages, I notice that you said you had a problem with A Win 98. There has long been a USR fix for that, involving changing an ini file and/or the registry to modify or add Ring A and Ring B. If you are still interested in solving the Win 98 problem, let me...

dcov: further thought. If you can use hytperterminal to add the S1=41 you can also use it to add a command to the initialization string that calls up the last saved version of the ROM on the modem. (It may be a "w" command which permits you to choose which of two or three strings to...

dcov: I went through precisely the same steps that you just suggested before I posted the question to begin with, and am glad that you seemed to also think this was a logical approach. I do have one suggestion that will work if you can get your local telephone service to cooperate - ask them to...

Have installed 5610A on a Win XP single machine, using both WinFax Basic 10.02 and WinFaxPro 10.02, both of which are supposed to be XP compatible. I was assured by 3Com tech support before purchase that the modem does support distinctive ring and is XP compatible. I cannot get any software to...