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Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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Contact Recorder rls 9.1 no outgoing cals recorded to the "replay" section
Have the same issue on ver : 9.0.3 and 9.0.4 This happens when you give a new user access to their recordings, it only displays incoming (ver 9.0.3) and only outgoing(9.0.4). When viewing calls with Administartor access you can see all the calls. Was advised to go to latest rel: 9.1....- DDFSA
- Post #4
- Forum: Avaya: IP Office
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ContactStore archiving
experience with changing the storage path.. not very pleasant, make sure you dis the ACTIVE one before adding the new one. to my knowledge calls are still played back from HDD until you start over writing them.- DDFSA
- Post #2
- Forum: Avaya: IP Office
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Loggers not updating after changing agent extension
Process of adding and removing exts are timeous, and often dont work properly. My suggestion would be to go through the steps and make sure all info is properly deleted, more importantly, always SHUT DOWN the logger from the start>SHUT DOWN, and then stop the rest of the services . i.e...- DDFSA
- Post #9
- Forum: NICE Systems solutions
