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I am trying to come up with a solution so that one number can be called to broadcast emergency notifications through the PA and all speakerphones in the building. I want to be able to dial a number and broadcast to both systems simultaneously. Any help or direction would be appreciated.

I added the 1855 but it still won't work (see attachment). What's funny is that I am not able to dial an 800 number either. Not sure if it's that particular number because I know our company calls dozens of 800...

Hello I am not able to dial an 855 toll free number. I am fairly new to ARS routing. Can anyone help? This is what I see when I run "list ars analysis" Dialed String Location Min Max Route Pat Call Type Node Number 1200 all 11 11 deny fnpa 1300 all...

JJacobs313, I did look on tab 8 of the system-parameters features, looks like it was set to Y. I also read the linked article where it talked about the USNI Calling Name for Outgoing Calls, it is set to N. I will now test and let you know. Thanks again.

The Avaya engineers where not able to point to any other setting that could be sending that name. The service provider says that they forward what is sent to them from our PBX.

Seems that our outbound caller id displays one of our employee's name. I have opened a ticket with the service provider but they say they are not forwarding that name. Our public-unknown-numbering shows the CPN as our main number. A list trace shows "Calling Number & Name xxx-xxx-xxxx...