Recent content by yemyslf

Thanks everyone for the ideas. InfiniteDrums, this is really helpful. I do have a variety of firmware versions but I think I can script this to grab a good amount of stuff without having to setup something in advance.

I'm having sporadic issues in the One-X Portal when switching profiles where I receive the following: "Email Address has not been set by your administrator. Email options will be disabled if the profile is activated" When I open Manager, I see that the Voicemail Email field is blank. Entering...

Are any of you aware of a way to programmatically access Avaya Office 500 V2 systems. I have around 50 of these that I'd like to remotely query for basic inventory info like the version of IP office, number of users, extensions, etc. I know I can export this info directly from Manager but was...

There are account codes required for long distance calls and there is a slight pause before the user is prompted for them. When trying to forward to a number outside of the local area we need some way to insert a pause and that code. Forwarding doesn't allow commas or any other pause method that...

Appreciate it Tommy, that was the issue. Why is this the case with Short Codes, when all other outbound calling requires the 9?

I'm managing a system that uses long distance codes managed by the Service Provider and trying to come up with a way to allow forwarding or twinning to a long distance number. Manager won't allow me to use commas if I try to set it like this 915555551213,,12345. I figured I could try this with a...

We have to set it because the switches have it set manually at 100/Full and so if it isn't set on the phone/pc, you will get mismatches where it might connect at 100/half or 10/half etc. Thanks for the tip on the admin guide. Here's the priority in case anyone comes across this: If a given...

Can someone please explain how the priority on the 46xxxsettings works vs. items set directly on the phone? I'm troubleshooting an issue with poor network performance on some PC's that are connected to a 9608. Our switch ports are all set manually at 100/Full and so we have that setup in the...

OK yep, good idea. That works. Thanks!

I have an Avaya IP Office 500 v2 using a PRI. I'm hoping someone can assist with the following scenario. We have some lines with high turnover and the generally get requests to have incoming calls from "fired user" go to "other user". Any calls to "fired user's" line should end up in "other...

Yes I just built part of it. I haven't made it to setting up the module for creating a new recording but was able to get the variable working. I never fully understood how they worked in this system. I really didn't have to do much work. I pointed the incoming call route to a short code which...

First - thank you very much for the reply. I can work with that. Second - I'm certainly not trying to take away anyone's living. I'm an IT Professional also. I've seen other people get jumped on in this forum for asking questions and don't get it. I understand if someone is just trying to get...

Hoping someone can point me in the right direction here with customizing greetings on the VM Pro. The system in question is 9.0.2.0. I am trying to configure so office staff have the ability to record or activate a message to be played ahead of the normal greeting in the event of weather...