Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Recent content by wood8064
-
CTIOS Agent Alarm Threshold
Has any one had any experince with creating and alarm threshold that can indicate when a select number of agents in a particular skill group are set to not ready. I just started contemplating this so I have not done much research and have not investingated the use of the SDK at this point. We...- wood8064
- Thread
- Replies: 1
- Forum: Cisco: Intelligent Contact Management (ICM)
