Trying to transfer in house. When I hit transfer the 2nd time the call wont go through. It only happens on this phone all other phones will transfer calls.
I put in 0 and 00 but this is what I show
TYPE RDB
CUST 00
ROUT 22
DES
TKTP PAG
NPID_TBL_NUM 0
NACC PGNR
ESN NO
ICOG OGT
SRCH LIN
STEP
ACOD 88
TARG 01 02
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896...
I have a Route 22 for overhead paging.
I set TARG to 01 and 02 however when i go to ld 16 to put tARG to 00 it wont let me. I have a bunch of phones with TGAR 0 that i need to restrict from Route 22 so they dont overhead page. How can i do this without having to change every phone TGAR to 0?
Here is a phone that will not transfer calls, can someone look and see why I cant do so? I hit transfer i am able to pick up another line and dial, but when I hit transfer again it will not transfer the call.
DES ER
TN 004 0 13 06
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 0
LDN NO
NCOS...
I am new to Avaya. (NORTEL dude) I assume I need to put a call park on the sets in the hunt group. I would need an example if possible.
Right now if the caller calls the vdn and goes through the vector, the caller presses 1 to go to the correct hunt group. The call then gets answered and when...
I have 2 phones in a hunt group which are reported on CMS.
User would like to be able to receive a call, place them on hold and answer another incoming call. I checked the Hunt group for them, I thought it would be taken care of in the Multiple Call handling box.
What else can I check...
We put a Vocera telephony server on a lineside T1.
Vocera cannot dial out to a local number. I did a Lis Trac for the TAC and I get this:
09:30:38 Calling party trunk-group 71 member 1 cid 0x17ad
09:30:38 Calling Number & Name NO-CPNumber NO-CPName
09:30:38 active trunk-group 71...
I have an ACD built for a room service desk
There are 2 phones with the ACD key of 3663.
When no one is on the phone, the caller hears the ring before the call is answered. If someone else calls and the previous caller is still being helped by the agent, the caller will hear an announcement...
I have a person who wants to be able to use the bluetooth from the pc via the softphone.
When I setup his softphone on his pc, the only option under the Audio Tuning Wizard gave me Simga Tel and no others.
My scenario in a Menu Service that I am trying to achieve is when a caller gets to a message I have set up stating: "Press 1 to continue to hold"
Where from the Menu Service in App Builder do I point it to hold until the callee answers?
Thanks
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