Recent content by Westi

User shortcode System shortcode ARS shortcode Telephony checkmark those are the only places I can think of.

Hi All Upgraded a system to R12.1 and since then the voicemail to email had changed the codec of the sent wav file. Some iPhones and Android phones have problems playing them. It plays on my iPhone iOS18.1.1, funny enough, but the customers iPhones or Android phones do not play it. It also...

white peaks - SMTP diagnostics nice little program to test SMTP at what point in the conversation is that QUIT response received?

If you have the users programmed on buttons then copy and paste all the users and change a single one in each user profile. Still painful but I am with sizbut and doubt that they will make changes to the source code to have this avoided and not allow this to happen. That would also mean a...

https://documentation.avaya.com/ I think this is the successor of the old knowledgebase but good is different. I have to say I am still better finding things in the old pdf files, especially when they are all in the same folder and the pdf search tool searches them all at once

Create a Group with the Boss' extension number and give the Boss a hidden Extension Then in the incoming call route set the incoming caller ID for the allowed outside people to go to the Boss' phone Give the Secretary a button for that new extension number of the Boss' phone You can also give...

Great to hear. I did at least 1 good thing today. Have a good weekend Trems

I would guess that you have a leave point with time profile that separates day and night. then probably plays each greeting in a "Voice Question" with a recording option

I looked just quickly to see if there is a way to get the messages without accessing the mailbox and having access to the password but was not successfull. So maybe a workaround. Create a shortcode so that they can record their greeting and their name and then simply send their voicemails via...

Not an option except if you create a custom menu for that users mailbox I have never set the option of not having access to the password but it sounds intriguing

check if there is a user shortcode that starts dialing something when going offhook. Check in SSA on an extension trace. If you have an analog port see if you have dialtone on that, just fishing here but ...

try FNE with 31 as the Telephone number

It also has to have IIS installed before you install VmPro as it will not work once it is installed and turned on. Win10 Home is always a problem and has caused me several headaches when a customer went cheap but TBH I would not know if that would cause IIS to not work with VmPro

analog to analog is simply an internal UCM function except if you use ATA's for the call like the HT801 Wave users can connect to the UCM directly on Wifi or via the cloud address through the Internet. If you use the latter and you are on the same network's WiFi it might get blocked by the...

User portal should definitely work of if you have Softconsole then you can do it from there.