Recent content by wake85

Hi everyone. having issues with an SBC and have been asked to do a traceroute from the B1 external interface to the Gamma signalling address. the customer in question has a working Sipera version4 and i can sudo su and traceroute on that, but on the SBCE 7 it just shows *** instead of...

Hi Guys. I have installed System Platform 6.3.7 onto an S8800 server. When I try to install the AES template. I get a warning saying I can only install a Small configuration and not a Medium configuration due to needing 4GB of memory. Does anyone know the impact of running the small...

So an update on this. Managed to go through an upgrade process from the SP4 version onto the 2012 server and get it to SP11. The profiles and directory have moved accross, but you cant edit the diectory anymore. I think this is due to the Master Directory software no longer being included...

Hi Guys. I have a customer using One-X Attendant 4.05.100 (FP4) on a windows 2003 server. They have 3 separate databases using Master Directory. As 2003 server is not supported they have purchased a windows 2012 server. The issue I have found is One-X Attendant 4.11.100 (FP10) and 4.12.010...

Hi guys HNY. Just to let you know it was to do with the numbering format, and the public and private setting. Thank you ZeroZeroOne. Thanks guys.

Thank you for the response Kyle555. The Audiocodes is not a bad shout. will have to look into the Session Manager and see if this is an option.

Can anyone shed any light on this please?

Hi Guys, I have a customer, that is looking at joining their Avaya CM in the U.K with their Panasonic KX-NS1000 in Holland. VoIP traffic will travel over the company MPLS, so looking at an IP-Trunk. has anyone had any experience with this and can lend some advice please? Thanks in advance.

Thank you very much, will look at this and let you know.

Hi Zero Zero One, Thanks for the comment. Yes Domain has been checked both ends and is correct. its very strange.

Hi there, Session manager issue. any help appreciated. 10 digit DDI is coming into session manager, an adaptation has been created to delete all digits and insert a 4 digit extension. Sip messeage is sent to CM with the Extension@sip... and returns busy. but.... If you add the extension number...

Sorry fixed now, name needed to be xtn:<number> on the alternative source.

On the System page of the IPO, under Tones & Music, I have the External moh option selected and a MOH player plugged in. I have another moh player for separate recordings for groups. I have created an analogue extn and changed it to MOH and plugged this MOH player into it. In the alternative...

Hi guys, I need help if possible please. I have a CM 5.2.1 with IA770 CMM. I have re IP addressed the CM through the configure wizard. When I go to the Messaging tab on the web browser and click on 'Switch Link Admin' it shows in the 'Link Addresses' that the 'messaging' tab has taken the new...

Aww glad it worked :) From what I remember you may be able to upload it in the same place?? That might not be true though. Have to have a look, and then just change your 46xxsettings file in the 'SET SCREENSAVER' bit, to be the image name.